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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Repeated failures requested information:

Just to clarify - Running BASIC CLIENT - 8.5 (not running eclipse version)

Host Name : MCARBON2-PC
User Name : SYSTEM
Date : Fri Apr 10 10:26:22 2009
Windows Dir : C:\Windows
Arguments : "C:\Program Files\IBM\Lotus\Notes\nsd.exe" -dumpandkill -termstatus 1 -dlgopts showwait -crashpid 4420 -crashtid 5588 -runtime 300 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128
NSD Version : 8.5.00.8318 (Release 8.5)
OS Version : Windows/Vista 6.0 [32-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Build time : Sat Dec 6 01:58:24 2008
Latest file mod : Fri Nov 14 21:25:15 2008
Notes Core Version : Release 8.5 HF58 (32-bit client)
Notes Standard Version : 8.5_20081211.1925

I have the following "kill files" plus I also found some true crash files that generated a DMP file.

4/21/2009 10:18am
Host Name : MCARBON2-PC
User Name : SYSTEM
Date : Tue Apr 21 15:30:16 2009
Windows Dir : C:\Windows
Arguments : "C:\Program Files\IBM\Lotus\Notes\nsd.exe" -kill -pipename NSDPIPECPROGRA1IBMLOTUSNOTES20090421153016 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128
NSD Version : 8.5.00.8318 (Release 8.5)
OS Version : Windows/Vista 6.0 [32-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Build time : Sat Dec 6 01:58:24 2008
Latest file mod : Fri Nov 14 21:25:15 2008
Notes Core Version : Release 8.5 HF58 (32-bit client)
Notes Standard Version : 8.5_20081211.1925


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> OS Process Table (Time 15:30:20)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ System Data -> Active Users (Time 15:30:20) ------ @@>

UID Name
0 SYSTEM
1000 mcarbon2


<@@ ------ System Data -> Processes (Time 15:30:20) ------ @@>

INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? [[System Process]: 0000]
021c 0004 0 04/21 09:27:45 [\SystemRoot\System32\smss.exe: 021c]
02a0 0294 0 04/21 09:27:50 [C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl...: 02a0]
02d4 02cc 0 04/21 09:27:52 [C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl...: 02d4]
02dc 0294 0 04/21 09:27:52 [C:\Windows\system32\wininit: wininit.exe: 02dc]
0300 02dc 0 04/21 09:27:53 [C:\Windows\system32\services.exe: 0300]
03e8 0300 0 04/21 09:27:55 [C:\Windows\system32\svchost.exe -k DcomLaunch: 03e8]
0ca0 03e8 0 04/21 09:28:06 [C:\Windows\system32\wbem\wmiprvse.exe: 0ca0]
041c 0300 0 04/21 09:27:56 [C:\Windows\system32\ibmpmsvc.exe: 041c]
043c 0300 0 04/21 09:27:56 [C:\Windows\system32\nvvsvc.exe: 043c]
0698 043c 0 04/21 09:27:58 [C:\Windows\system32\rundll32.exe C:\Windows\system32\NVSVC.DLL,nvsvcInitialize: 0698]
0458 0300 0 04/21 09:27:56 [C:\Windows\system32\svchost.exe -k rpcss: 0458]
04e4 0300 0 04/21 09:27:56 [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted: 04e4]
0500 0300 0 04/21 09:27:56 [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted: 0500]
0780 0500 0 04/21 09:28:01 [C:\Windows\system32\WLANExt.exe 2138088: 0780]
00e4 0500 1000 04/21 09:35:12 ["C:\Windows\system32\Dwm.exe": 00e4]
051c 0300 0 04/21 09:27:56 [C:\Windows\system32\svchost.exe -k netsvcs: 051c]
0f78 051c 0 04/21 09:28:11 [C:\Windows\system32\taskeng: taskeng.exe {9D77523D-33A8-4DD0-AED5-914C002DD975}: 0f78]
0afc 0f78 0 04/21 09:35:15 ["C:\Program Files\Google\Update\GoogleUpdate.exe" /c: 0afc]
0f2c 051c 1000 04/21 09:35:12 [C:\Windows\system32\taskeng: taskeng.exe {BD258F0C-DCDA-471D-84AD-C4908935CB4E}: 0f2c]
0594 0300 0 04/21 09:27:57 [C:\Windows\system32\SLsvc.exe: 0594]
05d0 0300 0 04/21 09:27:57 [C:\Windows\system32\svchost.exe -k LocalService: 05d0]
0624 0300 0 04/21 09:27:57 ["C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe": 0624]
0560 0624 1000 04/21 09:35:13 [C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui: \\.\pipe\SygateSecurityAgentR41T469485 \\.\pipe\SygateSecurityAgentW18467T469485: 0560]
06d8 0300 0 04/21 09:28:00 [C:\Windows\system32\svchost.exe -k NetworkService: 06d8]
06f8 0300 0 04/21 09:28:00 ["C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE": 06f8]
076c 0300 0 04/21 09:28:00 ["C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon: 076c]
02a4 0300 0 04/21 09:28:01 [C:\Windows\System32\spoolsv.exe: 02a4]
03f0 0300 0 04/21 09:28:02 [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork: 03f0]
081c 0300 0 04/21 09:28:02 ["C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe": 081c]
082c 0300 0 04/21 09:28:02 ["C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe": 082c]
0864 0300 0 04/21 09:28:03 [C:\Windows\system32\AEADISRV.EXE: 0864]
0874 0300 0 04/21 09:28:03 ["C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe": 0874]
088c 0300 0 04/21 09:28:03 [C:\Windows\system32\svchost.exe -k bthsvcs: 088c]
08a0 0300 0 04/21 09:28:03 ["C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe": 08a0]
08e0 0300 0 04/21 09:28:03 ["C:\Program Files\Intel\WiFi\bin\EvtEng.exe": 08e0]
08fc 0300 0 04/21 09:28:03 [C:\Windows\System32\svchost.exe -k HPZ12: 08fc]
0908 0300 0 04/21 09:28:03 ["C:\Program Files\AT&T Global Network Client\netcfgsvr.exe": 0908]
0960 0300 0 04/21 09:28:04 ["C:\Program Files\AT&T Global Network Client\NetClientSvc.exe": 0960]
0978 0300 0 04/21 09:28:04 ["C:\Program Files\Encentuate\ObsService.exe": 0978]
099c 0300 0 04/21 09:28:04 [C:\Windows\System32\svchost.exe -k HPZ12: 099c]
09ac 0300 0 04/21 09:28:04 [C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted: 09ac]
09c8 0300 0 04/21 09:28:04 ["C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE": 09c8]
09e8 0300 0 04/21 09:28:04 ["C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe": 09e8]
09fc 0300 0 04/21 09:28:04 [C:\Windows\system32\svchost.exe -k regsvc: 09fc]
0a60 0300 0 04/21 09:28:05 ["C:\Program Files\Encentuate\SOCIAccess.exe": 0a60]
0a74 0300 0 04/21 09:28:05 [C:\Windows\system32\svchost.exe -k imgsvc: 0a74]
0a84 0300 0 04/21 09:28:05 ["C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe": 0a84]
0ad0 0300 0 04/21 09:28:05 [C:\Windows\System32\svchost.exe -k WerSvcGroup: 0ad0]
0494 0ad0 1000 04/21 15:29:56 [C:\Windows\system32\werfault: werfault.exe /h /shared Global\455a6dc9a44f4994ab8475c26c43b5d1: 0494]
0ae0 0300 0 04/21 09:28:05 [C:\Windows\system32\SearchIndexer.exe /Embedding: 0ae0]
0e08 0ae0 0 04/21 15:29:25 ["C:\Windows\system32\SearchProtocolHost.exe" Global\UsGthrFltPipeMssGthrPipe28_ Global\UsGthrCtrlFltPipeMssGthrPipe28 1 -2147483646 "Software\Microsoft\Windows Search" "Mozilla/4.0 (compatible; MSIE 6.0; Windows NT; MS Search 4.0 Robot) " "C:\P...: 0e08]
07bc 0ae0 0 04/21 15:29:25 ["C:\Windows\system32\SearchFilterHost.exe" 0 648 652 660 65536 656 : 07bc]
0b74 0300 0 04/21 09:28:05 ["C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe": 0b74]
0e0c 0b74 0 04/21 09:28:09 ["C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe" /IpNotifyInstance: 0e0c]
0660 0300 0 04/21 09:30:07 ["C:\Program Files\IBM\Lotus\Notes\nsd.exe" -svcinvoke -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini": 0660]
17f8 0660 0 04/21 15:30:16 ["C:\Program Files\IBM\Lotus\Notes\nsd.exe" -kill -pipename NSDPIPECPROGRA1IBMLOTUSNOTES20090421153016 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128: 17f8]
12e4 0300 0 04/21 09:35:29 ["C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe": 12e4]
1574 0300 0 04/21 09:35:42 ["C:\Program Files\iPod\bin\iPodService.exe": 1574]
1438 0300 0 04/21 09:49:42 [C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe: 1438]
14fc 0300 0 04/21 10:40:39 [C:\Windows\system32\svchost.exe -k SDRSVC: 14fc]
0310 02dc 0 04/21 09:27:53 [C:\Windows\system32\lsass.exe: 0310]
0318 02dc 0 04/21 09:27:53 [C:\Windows\system32\lsm.exe: 0318]
03a0 02cc 0 04/21 09:27:55 [C:\Windows\system32\winlogon: winlogon.exe: 03a0]
0e1c 03a0 1000 04/21 15:29:37 [C:\Windows\system32\Taskmgr: "Taskmgr.exe": 0e1c]
0640 04a8 0 04/21 09:27:57 [C:\Program Files\Encentuate\VistaCPMonitor: "C:\Program Files\Encentuate\\VistaCPMonitor.exe": 0640]
0648 04a8 0 04/21 09:27:57 [C:\Program Files\Encentuate\DataProvider: "C:\Program Files\Encentuate\\DataProvider.exe": 0648]
0678 0648 0 04/21 09:27:58 ["C:\Program Files\Encentuate\Sync.exe": 0678]
0e8c 0d60 1000 04/21 09:35:12 [C:\Program Files\Encentuate\AATray: "C:\Program Files\Encentuate\\AATray.exe": 0e8c]
0974 0400 1000 04/21 09:35:13 [C:\Windows\Explorer.EXE: 0974]
1024 0974 1000 04/21 09:35:16 ["C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit: 1024]
1030 0974 1000 04/21 09:35:16 ["C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe" : 1030]
1038 0974 1000 04/21 09:35:16 ["C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe" : 1038]
1054 0974 1000 04/21 09:35:17 ["C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe" : 1054]
1308 1054 1000 04/21 09:35:29 ["C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe" : 1308]
133c 1054 1000 04/21 09:35:29 ["C:\Program Files\Lenovo\Zoom\TpScrex.exe" : 133c]
105c 0974 1000 04/21 09:35:17 ["C:\Windows\System32\rundll32.exe" C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor: 105c]
1104 0974 1000 04/21 09:35:18 ["C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" : 1104]
1158 1104 1000 04/21 09:35:19 ["C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" : 1158]
112c 0974 1000 04/21 09:35:19 ["C:\Program Files\Analog Devices\Core\smax4pnp.exe" : 112c]
113c 0974 1000 04/21 09:35:19 ["C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe" /r: 113c]
114c 0974 1000 04/21 09:35:19 ["C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" : 114c]
1164 0974 1000 04/21 09:35:19 ["C:\Program Files\iTunes\iTunesHelper.exe" : 1164]
116c 0974 1000 04/21 09:35:19 ["C:\Program Files\Common Files\Symantec Shared\ccApp.exe" : 116c]
1174 0974 1000 04/21 09:35:19 ["C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun: 1174]
14cc 1174 1000 04/21 09:35:37 [C:\Program Files\Windows Sidebar\sidebar.exe /autoRun: 14cc]
1194 0974 1000 04/21 09:35:19 ["C:\Program Files\TrueCrypt\TrueCrypt.exe" /q preferences: 1194]
119c 0974 1000 04/21 09:35:19 ["C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe" : 119c]
11a4 0974 1000 04/21 09:35:19 ["C:\Program Files\Windows Media Player\wmpnscfg.exe" : 11a4]
1734 0974 1000 04/21 09:36:40 [C:\PROGRA~1\ThinkPad\UTILIT~1\PWMUIAux.exe 262752: 1734]
0918 0974 1000 04/21 09:38:10 ["C:\Program Files\AT&T Global Network Client\NetClient.exe" : 0918]
04ac 0918 1000 04/21 09:38:10 ["C:\Program Files\AT&T Global Network Client\NetMsg.exe" : 04ac]
-> 0ba0 0974 1000 04/21 13:20:07 ["C:\Program Files\IBM\Lotus\Notes\nlnotes.exe" : 0ba0]
-> 066c 0ba0 1000 04/21 13:22:09 ["C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE" C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE: 066c]
-> 123c 0ba0 1000 04/21 13:37:32 ["C:\Program Files\IBM\Lotus\Notes\swiftsrv.exe" SQ49EE045D SI49EE045E: 123c]
148c 0ba0 1000 04/21 15:22:17 ["C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde: 148c]
131c 0974 1000 04/21 15:30:16 [C:\Windows\system32\cmd: cmd /c ""C:\Users\mcarbon2\Desktop\nsd.bat" ": 131c]
0cbc 131c 1000 04/21 15:30:16 [C:\Program Files\IBM\Lotus\Notes\nsd: nsd -kill: 0cbc]
0d34 104c 1000 04/21 14:58:31 ["C:\Program Files\Internet Explorer\ieuser.exe" -Embedding: 0d34]
0ebc 104c 1000 04/21 14:58:31 ["C:\Program Files\Internet Explorer\iexplore.exe" : 0ebc]


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> Notes Process Summary (Time 15:30:20)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances -> Instance1 (current) (Time 15:30:20) ------ @@>

Ini File : C:\Program Files\IBM\Lotus\Notes\notes.ini
Data Dir : D:\notes\data
Prog Dir : C:\Program Files\IBM\Lotus\Notes
Notes Core Build: Release 8.5 HF58 February 06, 2009
Notes Standard Build : 8.5_20081211.1925

Proc List:
C:\Program Files\IBM\Lotus\Notes\nlnotes.exe (ba0)
C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE (66c)
C:\Program Files\IBM\Lotus\Notes\swiftsrv.exe (123c)

<@@ ------ System Data -> Memory Usage (Time 15:30:20) ------ @@>

Total Physical Memory: 3.0G
Avail Physical Memory: 1.1G
Memory Usage : 63%
Total Paging File : 6.2G
Avail Paging File : 4.4G
Total Virtual Memory: 2.0G
Avail Virtual Memory: 1.9G
Avail Extended Virtual Memory: 0.0K
INFO (0): terminated process [ nlnotes: 0ba0]
INFO (0): terminated process [ntaskldr: 066c]
INFO (0): terminated process [swiftsrv: 123c]
INFO (0): Deleting pid.nbf


Started at: Tue Apr 21 15:30:16 2009
Ended at: Tue Apr 21 15:30:20 2009
Time Spent: 00:00:04

Generated Messages:

INFO (0): terminated process [ nlnotes: 0ba0]
INFO (0): terminated process [ntaskldr: 066c]
INFO (0): terminated process [swiftsrv: 123c]
INFO (0): Deleting pid.nbf


Please send the following files:

NSD Log : D:\notes\data\IBM_TECHNICAL_SUPPORT\kill_W32I_MCARBON2-PC_2009_04_21@15_30_16.log


4/21/2009 10:18am
Host Name : MCARBON2-PC
User Name : SYSTEM
Date : Tue Apr 21 10:18:37 2009
Windows Dir : C:\Windows
Arguments : "C:\Program Files\IBM\Lotus\Notes\nsd.exe" -kill -pipename NSDPIPECPROGRA1IBMLOTUSNOTES20090421101837 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128
NSD Version : 8.5.00.8318 (Release 8.5)
OS Version : Windows/Vista 6.0 [32-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Build time : Sat Dec 6 01:58:24 2008
Latest file mod : Fri Nov 14 21:25:15 2008
Notes Core Version : Release 8.5 HF58 (32-bit client)
Notes Standard Version : 8.5_20081211.1925


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> OS Process Table (Time 10:18:41)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ System Data -> Active Users (Time 10:18:41) ------ @@>

UID Name
0 SYSTEM
1000 mcarbon2


<@@ ------ System Data -> Processes (Time 10:18:41) ------ @@>

INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? [[System Process]: 0000]
021c 0004 0 04/21 09:27:45 [\SystemRoot\System32\smss.exe: 021c]
02a0 0294 0 04/21 09:27:50 [C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl...: 02a0]
02d4 02cc 0 04/21 09:27:52 [C:\Windows\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,12288,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl...: 02d4]
02dc 0294 0 04/21 09:27:52 [C:\Windows\system32\wininit: wininit.exe: 02dc]
0300 02dc 0 04/21 09:27:53 [C:\Windows\system32\services.exe: 0300]
03e8 0300 0 04/21 09:27:55 [C:\Windows\system32\svchost.exe -k DcomLaunch: 03e8]
0ca0 03e8 0 04/21 09:28:06 [C:\Windows\system32\wbem\wmiprvse.exe: 0ca0]
151c 03e8 0 04/21 10:17:26 [C:\Windows\system32\wbem\wmiprvse.exe: 151c]
041c 0300 0 04/21 09:27:56 [C:\Windows\system32\ibmpmsvc.exe: 041c]
043c 0300 0 04/21 09:27:56 [C:\Windows\system32\nvvsvc.exe: 043c]
0698 043c 0 04/21 09:27:58 [C:\Windows\system32\rundll32.exe C:\Windows\system32\NVSVC.DLL,nvsvcInitialize: 0698]
0458 0300 0 04/21 09:27:56 [C:\Windows\system32\svchost.exe -k rpcss: 0458]
04e4 0300 0 04/21 09:27:56 [C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted: 04e4]
0500 0300 0 04/21 09:27:56 [C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted: 0500]
0780 0500 0 04/21 09:28:01 [C:\Windows\system32\WLANExt.exe 2138088: 0780]
00e4 0500 1000 04/21 09:35:12 ["C:\Windows\system32\Dwm.exe": 00e4]
051c 0300 0 04/21 09:27:56 [C:\Windows\system32\svchost.exe -k netsvcs: 051c]
0f78 051c 0 04/21 09:28:11 [C:\Windows\system32\taskeng: taskeng.exe {9D77523D-33A8-4DD0-AED5-914C002DD975}: 0f78]
0afc 0f78 0 04/21 09:35:15 ["C:\Program Files\Google\Update\GoogleUpdate.exe" /c: 0afc]
0f2c 051c 1000 04/21 09:35:12 [C:\Windows\system32\taskeng: taskeng.exe {BD258F0C-DCDA-471D-84AD-C4908935CB4E}: 0f2c]
0594 0300 0 04/21 09:27:57 [C:\Windows\system32\SLsvc.exe: 0594]
05d0 0300 0 04/21 09:27:57 [C:\Windows\system32\svchost.exe -k LocalService: 05d0]
0624 0300 0 04/21 09:27:57 ["C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe": 0624]
0560 0624 1000 04/21 09:35:13 [C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui: \\.\pipe\SygateSecurityAgentR41T469485 \\.\pipe\SygateSecurityAgentW18467T469485: 0560]
06d8 0300 0 04/21 09:28:00 [C:\Windows\system32\svchost.exe -k NetworkService: 06d8]
06f8 0300 0 04/21 09:28:00 ["C:\Program Files\Symantec\Symantec Endpoint Protection\SNAC.EXE": 06f8]
076c 0300 0 04/21 09:28:00 ["C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe" /h ccCommon: 076c]
02a4 0300 0 04/21 09:28:01 [C:\Windows\System32\spoolsv.exe: 02a4]
03f0 0300 0 04/21 09:28:02 [C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork: 03f0]
081c 0300 0 04/21 09:28:02 ["C:\Program Files\LENOVO\HOTKEY\TPHKSVC.exe": 081c]
082c 0300 0 04/21 09:28:02 ["C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe": 082c]
0864 0300 0 04/21 09:28:03 [C:\Windows\system32\AEADISRV.EXE: 0864]
0874 0300 0 04/21 09:28:03 ["C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe": 0874]
088c 0300 0 04/21 09:28:03 [C:\Windows\system32\svchost.exe -k bthsvcs: 088c]
08a0 0300 0 04/21 09:28:03 ["C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe": 08a0]
08e0 0300 0 04/21 09:28:03 ["C:\Program Files\Intel\WiFi\bin\EvtEng.exe": 08e0]
08fc 0300 0 04/21 09:28:03 [C:\Windows\System32\svchost.exe -k HPZ12: 08fc]
0908 0300 0 04/21 09:28:03 ["C:\Program Files\AT&T Global Network Client\netcfgsvr.exe": 0908]
0960 0300 0 04/21 09:28:04 ["C:\Program Files\AT&T Global Network Client\NetClientSvc.exe": 0960]
0978 0300 0 04/21 09:28:04 ["C:\Program Files\Encentuate\ObsService.exe": 0978]
099c 0300 0 04/21 09:28:04 [C:\Windows\System32\svchost.exe -k HPZ12: 099c]
09ac 0300 0 04/21 09:28:04 [C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted: 09ac]
09c8 0300 0 04/21 09:28:04 ["C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXE": 09c8]
09e8 0300 0 04/21 09:28:04 ["C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe": 09e8]
09fc 0300 0 04/21 09:28:04 [C:\Windows\system32\svchost.exe -k regsvc: 09fc]
0a60 0300 0 04/21 09:28:05 ["C:\Program Files\Encentuate\SOCIAccess.exe": 0a60]
0a74 0300 0 04/21 09:28:05 [C:\Windows\system32\svchost.exe -k imgsvc: 0a74]
0a84 0300 0 04/21 09:28:05 ["C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe": 0a84]
0ad0 0300 0 04/21 09:28:05 [C:\Windows\System32\svchost.exe -k WerSvcGroup: 0ad0]
0ae0 0300 0 04/21 09:28:05 [C:\Windows\system32\SearchIndexer.exe /Embedding: 0ae0]
0b74 0300 0 04/21 09:28:05 ["C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exe": 0b74]
0e0c 0b74 0 04/21 09:28:09 ["C:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exe" /IpNotifyInstance: 0e0c]
0660 0300 0 04/21 09:30:07 ["C:\Program Files\IBM\Lotus\Notes\nsd.exe" -svcinvoke -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini": 0660]
0be8 0660 0 04/21 10:18:37 ["C:\Program Files\IBM\Lotus\Notes\nsd.exe" -kill -pipename NSDPIPECPROGRA1IBMLOTUSNOTES20090421101837 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128: 0be8]
12e4 0300 0 04/21 09:35:29 ["C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe": 12e4]
1574 0300 0 04/21 09:35:42 ["C:\Program Files\iPod\bin\iPodService.exe": 1574]
1438 0300 0 04/21 09:49:42 [C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe: 1438]
0310 02dc 0 04/21 09:27:53 [C:\Windows\system32\lsass.exe: 0310]
0318 02dc 0 04/21 09:27:53 [C:\Windows\system32\lsm.exe: 0318]
03a0 02cc 0 04/21 09:27:55 [C:\Windows\system32\winlogon: winlogon.exe: 03a0]
0640 04a8 0 04/21 09:27:57 [C:\Program Files\Encentuate\VistaCPMonitor: "C:\Program Files\Encentuate\\VistaCPMonitor.exe": 0640]
0648 04a8 0 04/21 09:27:57 [C:\Program Files\Encentuate\DataProvider: "C:\Program Files\Encentuate\\DataProvider.exe": 0648]
0678 0648 0 04/21 09:27:58 ["C:\Program Files\Encentuate\Sync.exe": 0678]
0e8c 0d60 1000 04/21 09:35:12 [C:\Program Files\Encentuate\AATray: "C:\Program Files\Encentuate\\AATray.exe": 0e8c]
0974 0400 1000 04/21 09:35:13 [C:\Windows\Explorer.EXE: 0974]
1024 0974 1000 04/21 09:35:16 ["C:\Windows\System32\rundll32.exe" C:\Windows\system32\NvMcTray.dll,NvTaskbarInit: 1024]
1030 0974 1000 04/21 09:35:16 ["C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe" : 1030]
17b4 1030 1000 04/21 09:49:40 ["C:\Program Files\ThinkPad\ConnectUtilities\Access Connections.exe": 17b4]
1038 0974 1000 04/21 09:35:16 ["C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe" : 1038]
1054 0974 1000 04/21 09:35:17 ["C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exe" : 1054]
1308 1054 1000 04/21 09:35:29 ["C:\Program Files\Lenovo\HOTKEY\TPONSCR.exe" : 1308]
133c 1054 1000 04/21 09:35:29 ["C:\Program Files\Lenovo\Zoom\TpScrex.exe" : 133c]
105c 0974 1000 04/21 09:35:17 ["C:\Windows\System32\rundll32.exe" C:\PROGRA~1\ThinkPad\UTILIT~1\PWMTR32V.DLL,PwrMgrBkGndMonitor: 105c]
1104 0974 1000 04/21 09:35:18 ["C:\Program Files\Synaptics\SynTP\SynTPEnh.exe" : 1104]
1158 1104 1000 04/21 09:35:19 ["C:\Program Files\Synaptics\SynTP\SynTPLpr.exe" : 1158]
112c 0974 1000 04/21 09:35:19 ["C:\Program Files\Analog Devices\Core\smax4pnp.exe" : 112c]
113c 0974 1000 04/21 09:35:19 ["C:\Program Files\Lenovo\NPDIRECT\tpfnf7sp.exe" /r: 113c]
114c 0974 1000 04/21 09:35:19 ["C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe" : 114c]
1164 0974 1000 04/21 09:35:19 ["C:\Program Files\iTunes\iTunesHelper.exe" : 1164]
116c 0974 1000 04/21 09:35:19 ["C:\Program Files\Common Files\Symantec Shared\ccApp.exe" : 116c]
1174 0974 1000 04/21 09:35:19 ["C:\Program Files\Windows Sidebar\sidebar.exe" /autoRun: 1174]
14cc 1174 1000 04/21 09:35:37 [C:\Program Files\Windows Sidebar\sidebar.exe /autoRun: 14cc]
1194 0974 1000 04/21 09:35:19 ["C:\Program Files\TrueCrypt\TrueCrypt.exe" /q preferences: 1194]
119c 0974 1000 04/21 09:35:19 ["C:\Program Files\ThinkPad\Utilities\TpKmapMn.exe" : 119c]
11a4 0974 1000 04/21 09:35:19 ["C:\Program Files\Windows Media Player\wmpnscfg.exe" : 11a4]
1734 0974 1000 04/21 09:36:40 [C:\PROGRA~1\ThinkPad\UTILIT~1\PWMUIAux.exe 262752: 1734]
0918 0974 1000 04/21 09:38:10 ["C:\Program Files\AT&T Global Network Client\NetClient.exe" : 0918]
04ac 0918 1000 04/21 09:38:10 ["C:\Program Files\AT&T Global Network Client\NetMsg.exe" : 04ac]
-> 022c 0974 1000 04/21 09:38:20 ["C:\Program Files\IBM\Lotus\Notes\nlnotes.exe" : 022c]
-> 1540 022c 1000 04/21 09:38:48 ["C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE" C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE: 1540]
-> 17c0 022c 1000 04/21 09:50:04 ["C:\Program Files\IBM\Lotus\Notes\swiftsrv.exe" SQ49EDCF0D SI49EDCF0E: 17c0]
0ee8 0974 1000 04/21 10:11:23 ["C:\Program Files\Microsoft Office\Office12\EXCEL.EXE" /e: 0ee8]
17a0 0974 1000 04/21 10:13:36 ["C:\Program Files\Microsoft Office\Office12\WINWORD.EXE" /n /dde: 17a0]
1644 0974 1000 04/21 10:18:37 ["C:\Program Files\IBM\Lotus\Notes\nsd.exe" -kill: 1644]
0bdc 12ac 1000 04/21 10:16:31 ["C:\Windows\system32\Taskmgr.exe" : 0bdc]


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> Notes Process Summary (Time 10:18:41)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances -> Instance1 (current) (Time 10:18:41) ------ @@>

Ini File : C:\Program Files\IBM\Lotus\Notes\notes.ini
Data Dir : D:\notes\data
Prog Dir : C:\Program Files\IBM\Lotus\Notes
Notes Core Build: Release 8.5 HF58 February 06, 2009
Notes Standard Build : 8.5_20081211.1925

Proc List:
C:\Program Files\IBM\Lotus\Notes\nlnotes.exe (22c)
C:\Program Files\IBM\Lotus\Notes\ntaskldr.EXE (1540)
C:\Program Files\IBM\Lotus\Notes\swiftsrv.exe (17c0)

<@@ ------ System Data -> Memory Usage (Time 10:18:41) ------ @@>

Total Physical Memory: 3.0G
Avail Physical Memory: 1.1G
Memory Usage : 61%
Total Paging File : 6.2G
Avail Paging File : 4.4G
Total Virtual Memory: 2.0G
Avail Virtual Memory: 1.9G
Avail Extended Virtual Memory: 0.0K
INFO (0): terminated process [ nlnotes: 022c]
INFO (0): terminated process [ntaskldr: 1540]
INFO (0): terminated process [swiftsrv: 17c0]
INFO (0): Deleting pid.nbf


Started at: Tue Apr 21 10:18:37 2009
Ended at: Tue Apr 21 10:18:41 2009
Time Spent: 00:00:04

Generated Messages:

INFO (0): terminated process [ nlnotes: 022c]
INFO (0): terminated process [ntaskldr: 1540]
INFO (0): terminated process [swiftsrv: 17c0]
INFO (0): Deleting pid.nbf


Please send the following files:

NSD Log : D:\notes\data\IBM_TECHNICAL_SUPPORT\kill_W32I_MCARBON2-PC_2009_04_21@10_18_37.log

4/10/2009
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Host Name : MCARBON2-PC
User Name : SYSTEM
Date : Fri Apr 10 10:26:22 2009
Windows Dir : C:\Windows
Arguments : "C:\Program Files\IBM\Lotus\Notes\nsd.exe" -dumpandkill -termstatus 1 -dlgopts showwait -crashpid 4420 -crashtid 5588 -runtime 300 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128
NSD Version : 8.5.00.8318 (Release 8.5)
OS Version : Windows/Vista 6.0 [32-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Build time : Sat Dec 6 01:58:24 2008
Latest file mod : Fri Nov 14 21:25:15 2008
Notes Core Version : Release 8.5 HF58 (32-bit client)
Notes Standard Version : 8.5_20081211.1925


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> Notes Process Summary (Time 10:26:24)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances -> Instance1 (current) (Time 10:26:24) ------ @@>

Ini File : C:\Program Files\IBM\Lotus\Notes\notes.ini
Data Dir : D:\notes\data
Prog Dir : C:\Program Files\IBM\Lotus\Notes
Notes Core Build: Release 8.5 HF58 February 06, 2009
Notes Standard Build : 8.5_20081211.1925

Proc List:
C:\Program Files\IBM\Lotus\Notes\nlnotes.exe (1144)

<@@ ------ System Data -> Memory Usage (Time 10:26:24) ------ @@>

Total Physical Memory: 3.0G
Avail Physical Memory: 1.1G
Memory Usage : 62%
Total Paging File : 6.2G
Avail Paging File : 4.2G
Total Virtual Memory: 2.0G
Avail Virtual Memory: 1.9G
Avail Extended Virtual Memory: 0.0K

############################################################
### thread 1/11: [ nlnotes: 1144: 15d4]
### FP=0x0012d520, PC=0x77b99a94, SP=0x0012d4b0
### stkbase=0x00130000, total stksize=212992, used stksize=11088
############################################################
[ 1] 0x77b99a94 ntdll.KiFastSystemCallRet+0 (85c,493e0,0,12dcd0)
[ 2] 0x77aac1b2 kernel32.WaitForSingleObject+18 (85c,493e0,12e464,12e119)
@[ 3] 0x601a2ee5 nnotes.FRSendCommandToService+789 (12dcf0,12e0f0,12e119,0)
@[ 4] 0x601a3b1f nnotes.OSRunExternalScript@8+1055 (12c,1)
@[ 5] 0x601a409f nnotes.FRTerminateWindowsResources+975 (1,1000,1,0)
@[ 6] 0x601a4468 nnotes.OSFaultCleanupExt@24+888 (3616a14,1000,0,0,0,12e78c)
@[ 7] 0x601a44ea nnotes.OSFaultCleanup@12+26 (0,1000,0)
@[ 8] 0x601af994 nnotes.OSNTUnhandledExceptionFilter@4+276 (12f0f0)
[ 9] 0x059c79e2 ltspln50.NlpEntry+113746 (12f0f0,0,0,0)
[10] 0x7c34c456 MSVCR71._XcptFilter+351 (0,12f0f0,7c34246e,12f0f8)
@[11] 0x00401edb nlnotes.WinMainCRTStartup+471 (7ffde000,12ffd4,77b7e4b6,7ffde000)
[12] 0x77aa4911 kernel32.BaseThreadInitThunk+18 (7ffde000,77c36b73,0,0)
[13] 0x77b7e4b6 ntdll.RtlInitializeExceptionChain+99 (401d04,7ffde000,0,0)
[14] 0x77b7e489 ntdll.RtlInitializeExceptionChain+54 (401d04,7ffde000,0,78746341)
INFO (0): Generating core dump for [ nlnotes: 1144] (coreflags=0, exp=30cca30, dbgver=6.8.0004.0)
INFO (0): Generated core dump file D:\notes\data\IBM_TECHNICAL_SUPPORT\core_nlnotes_W32I_MCARBON2-PC_2009_04_10@10_26_22.dmp

############################################################
### FATAL THREAD 1/11 [ nlnotes: 1144: 15d4]
### FP=0x0012f4d8, PC=0x600de118, SP=0x0012f4cc
### stkbase=00130000, total stksize=212992, used stksize=2868
### EAX=0x00000000, EBX=0x00b02d10, ECX=0x03c8ffff, EDX=0x03c98528
### ESI=0x0a3a3198, EDI=0x0a3a3098, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x600de118 nnotes.CCacheKey::~CCacheKey+24 (1,721,6011e6a9,1cba618)
@[ 2] 0x600de0e9 nnotes.CCacheEntry::~CCacheEntry+25 (ec48118,12f520,6062ce3a,1)
@[ 3] 0x60862e1b nnotes.CNoteCacheEntryInMem::`scalar deleting destructor'+11 (1,1cba618,3,6086274b)
@[ 4] 0x6062ce3a nnotes.CCache::~CCache+26 (1,b1b570,12f540,6083559e)
@[ 5] 0x6086278f nnotes.TermNoteCache@4+31 (b1b5c2)
@[ 6] 0x6083559e nnotes.TerminateNSFT@4+30 (b1b570)
@[ 7] 0x60172f7d nnotes.OSTerm@0+525 ()
@[ 8] 0x630baaec nnotesws.NEMMainLoop@4+1004 (4013a0)
@[ 9] 0x004019cb nlnotes.WinMain@16+1579 (630f9de0,0,2a2447,1)
@[10] 0x00401e89 nlnotes.WinMainCRTStartup+389 (7ffde000,12ffd4,77b7e4b6,7ffde000)
[11] 0x77aa4911 kernel32.BaseThreadInitThunk+18 (7ffde000,77c36b73,0,0)
[12] 0x77b7e4b6 ntdll.RtlInitializeExceptionChain+99 (401d04,7ffde000,0,0)
[13] 0x77b7e489 ntdll.RtlInitializeExceptionChain+54 (401d04,7ffde000,0,78746341)

############################################################
### PASS 2 : FATAL THREAD with STACK FRAMES 1/11 [ nlnotes: 1144: 15d4]
### FP=0012f4d8, PC=600de118, SP=0012f4cc
### stkbase=00130000, total stksize=212992, used stksize=2868
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################

Disassembly of c. 10 instructions before and after faulting address 600de118:

600de0fe cc int 3
600de0ff cc int 3
600de100 56 push esi
600de101 8bf1 mov esi,ecx
600de103 8b4608 mov eax,[esi+0x8] ds:0d46dcae=36323037
600de106 50 push eax
600de107 c70610b9d160 mov dword ptr [esi],0x60d1b910 ds:0a3a3198=60cae400
600de10d e8bedef2ff call 6000bfd0
600de112 8b4604 mov eax,[esi+0x4] ds:0d46dcae=36323037
600de115 8b7614 mov esi,[esi+0x14] ds:0d46dcae=36323037
FAULT ->600de118 6681400cffff add word ptr [eax+0xc],0xffff ds:030cab17=0300
600de11e 85f6 test esi,esi
600de120 7407 jz 600de129
600de122 c7460400000000 mov dword ptr [esi+0x4],0x0 ds:0d46dcae=36323037
600de129 5e pop esi
600de12a c3 ret
600de12b cc int 3
600de12c cc int 3
600de12d cc int 3
600de12e cc int 3
600de12f cc int 3
600de130 55 push ebp



4/6/2009
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
Host Name : MCARBON2-PC
User Name : SYSTEM
Date : Mon Apr 06 15:50:47 2009
Windows Dir : C:\Windows
Arguments : "C:\Program Files\IBM\Lotus\Notes\nsd.exe" -dumpandkill -termstatus 1 -dlgopts showwait -crashpid 5508 -crashtid 4428 -runtime 300 -ini "C:\Program Files\IBM\Lotus\Notes\notes.ini" -svcreq 128
NSD Version : 8.5.00.8318 (Release 8.5)
OS Version : Windows/Vista 6.0 [32-bit] (Build 6001), PlatID=2, Service Pack 1 (2 Processors)
Build time : Sat Dec 6 01:58:24 2008
Latest file mod : Fri Nov 14 21:25:15 2008
Notes Core Version : Release 8.5 HF58 (32-bit client)
Notes Standard Version : 8.5_20081211.1925


<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>
Section: System Data -> Notes Process Summary (Time 15:50:49)
<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

<@@ ------ Instances -> Instance1 (current) (Time 15:50:49) ------ @@>

Ini File : C:\Program Files\IBM\Lotus\Notes\notes.ini
Data Dir : D:\notes\data
Prog Dir : C:\Program Files\IBM\Lotus\Notes
Notes Core Build: Release 8.5 HF58 February 06, 2009
Notes Standard Build : 8.5_20081211.1925

Proc List:
C:\Program Files\IBM\Lotus\Notes\nlnotes.exe (1584)

<@@ ------ System Data -> Memory Usage (Time 15:50:49) ------ @@>

Total Physical Memory: 3.0G
Avail Physical Memory: 1.4G
Memory Usage : 52%
Total Paging File : 6.2G
Avail Paging File : 4.7G
Total Virtual Memory: 2.0G
Avail Virtual Memory: 1.9G
Avail Extended Virtual Memory: 0.0K



############################################################
### thread 1/15: [ nlnotes: 1584: 114c]
### FP=0x0012d510, PC=0x77d79a94, SP=0x0012d4a0
### stkbase=0x00130000, total stksize=212992, used stksize=11104
############################################################
[ 1] 0x77d79a94 ntdll.KiFastSystemCallRet+0 (a9c,493e0,0,12dcc0)
[ 2] 0x771ec1b2 kernel32.WaitForSingleObject+18 (a9c,493e0,12e454,12e109)
@[ 3] 0x601a2ee5 nnotes.FRSendCommandToService+789 (12dce0,12e0e0,12e109,0)
@[ 4] 0x601a3b1f nnotes.OSRunExternalScript@8+1055 (12c,1)
@[ 5] 0x601a409f nnotes.FRTerminateWindowsResources+975 (1,1000,1,0)
@[ 6] 0x601a4468 nnotes.OSFaultCleanupExt@24+888 (3616a14,1000,0,0,0,12e77c)
@[ 7] 0x601a44ea nnotes.OSFaultCleanup@12+26 (0,1000,0)
@[ 8] 0x601af994 nnotes.OSNTUnhandledExceptionFilter@4+276 (12f0f0)
[ 9] 0x074d79e2 ltspln50.NlpEntry+113746 (12f0f0,0,0,0)
[10] 0x7c34c456 MSVCR71._XcptFilter+351 (0,12f0f0,7c34246e,12f0f8)
@[11] 0x00401edb nlnotes.WinMainCRTStartup+471 (7ffdf000,12ffd4,77d5e4b6,7ffdf000)
[12] 0x771e4911 kernel32.BaseThreadInitThunk+18 (7ffdf000,77c37f4f,0,0)
[13] 0x77d5e4b6 ntdll.RtlInitializeExceptionChain+99 (401d04,7ffdf000,0,0)
[14] 0x77d5e489 ntdll.RtlInitializeExceptionChain+54 (401d04,7ffdf000,0,78746341)
INFO (0): Generating core dump for [ nlnotes: 1584] (coreflags=0, exp=303ca30, dbgver=6.8.0004.0)
INFO (0): Generated core dump file D:\notes\data\IBM_TECHNICAL_SUPPORT\core_nlnotes_W32I_MCARBON2-PC_2009_04_06@15_50_47.dmp

############################################################
### FATAL THREAD 1/15 [ nlnotes: 1584: 114c]
### FP=0x0012f4d8, PC=0x600de118, SP=0x0012f4cc
### stkbase=00130000, total stksize=212992, used stksize=2868
### EAX=0x00000000, EBX=0x01f92d10, ECX=0x03c8ffff, EDX=0x03c98528
### ESI=0x0dcfc598, EDI=0x09cd0298, CS=0x0000001b, SS=0x00000023
### DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
@[ 1] 0x600de118 nnotes.CCacheKey::~CCacheKey+24 (1,26e,6011e6a9,3ffa618)
@[ 2] 0x600de0e9 nnotes.CCacheEntry::~CCacheEntry+25 (567f918,12f520,6062ce3a,1)
@[ 3] 0x60862e1b nnotes.CNoteCacheEntryInMem::`scalar deleting destructor'+11 (1,3ffa618,3,6086274b)
@[ 4] 0x6062ce3a nnotes.CCache::~CCache+26 (1,1fab570,12f540,6083559e)
@[ 5] 0x6086278f nnotes.TermNoteCache@4+31 (1fab5c2)
@[ 6] 0x6083559e nnotes.TerminateNSFT@4+30 (1fab570)
@[ 7] 0x60172f7d nnotes.OSTerm@0+525 ()
@[ 8] 0x630baaec nnotesws.NEMMainLoop@4+1004 (4013a0)
@[ 9] 0x004019cb nlnotes.WinMain@16+1579 (630f9de0,0,852447,1)
@[10] 0x00401e89 nlnotes.WinMainCRTStartup+389 (7ffdf000,12ffd4,77d5e4b6,7ffdf000)
[11] 0x771e4911 kernel32.BaseThreadInitThunk+18 (7ffdf000,77c37f4f,0,0)
[12] 0x77d5e4b6 ntdll.RtlInitializeExceptionChain+99 (401d04,7ffdf000,0,0)
[13] 0x77d5e489 ntdll.RtlInitializeExceptionChain+54 (401d04,7ffdf000,0,78746341)

############################################################
### PASS 2 : FATAL THREAD with STACK FRAMES 1/15 [ nlnotes: 1584: 114c]
### FP=0012f4d8, PC=600de118, SP=0012f4cc
### stkbase=00130000, total stksize=212992, used stksize=2868
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################

Disassembly of c. 10 instructions before and after faulting address 600de118:

600de0fe cc int 3
600de0ff cc int 3
600de100 56 push esi
600de101 8bf1 mov esi,ecx
600de103 8b4608 mov eax,[esi+0x8] ds:10d370ae=????????
600de106 50 push eax
600de107 c70610b9d160 mov dword ptr [esi],0x60d1b910 ds:0dcfc598=60cae400
600de10d e8bedef2ff call 6000bfd0
600de112 8b4604 mov eax,[esi+0x4] ds:10d370ae=????????
600de115 8b7614 mov esi,[esi+0x14] ds:10d370ae=????????
FAULT ->600de118 6681400cffff add word ptr [eax+0xc],0xffff ds:0303ab17=e318
600de11e 85f6 test esi,esi
600de120 7407 jz 600de129
600de122 c7460400000000 mov dword ptr [esi+0x4],0x0 ds:10d370ae=????????
600de129 5e pop esi
600de12a c3 ret
600de12b cc int 3
600de12c cc int 3
600de12d cc int 3
600de12e cc int 3
600de12f cc int 3
600de130 55 push ebp


Feedback response number MCAO7RCK55 created by ~Jennifer Ciskropulobu on 04/22/2009

Repeated Notes Client Crashes on Vi... (~Patti Froresas... 21.Apr.09)
. . Can you post the FATAL THREAD sect... (~Keiko Nontoopl... 22.Apr.09)
. . For a hang situation, the diagnosti... (~Naomi Dwoachek... 22.Apr.09)
. . Repeated failures requested informa... (~Patti Froresas... 22.Apr.09)




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